This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Queens Medical Centre A&E

Story from nhs.uk

"Queens Medical Centre A&E"

About: Nottingham University Hospitals NHS Trust - Queen's Medical Centre Campus

Anything else?

Sorry for the delay in this feedback.

On 25 Jan 2013 my daughter attended the above A&E with a very sensitive complaint. She was scared and very worried about the outcome and what people may think of her. She mostly attended to by a nurse.

I thought it was only right to give credit when it was most definitley deserved. My daughter was histerical on the phone to me - she is currently a first year student.

The nurse was amazing at calming her down and reassuring her that everything would be alright and comforted her, As a mum it is so good to know that you have wonderful staff to look after her at such a worrying time. I'm very grateful to this nurse and would appreciate it if you pass on my thanks to her.

Many thanks

Stephanie

More about:
nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Nottingham University Hospitals NHS Trust - Queen's Medical Centre Campus 11 years ago
Nottingham University Hospitals NHS Trust - Queen's Medical Centre Campus

Submitted on 15/03/2013 at 08:33
Published on nhs.uk on 16/03/2013 at 04:15

Thank you for dropping us a line. It’s great to hear your daughter was reassured and that she felt safe and confident in her care. I will of course share this feedback with colleagues in our Emergency Department.

Opinions
Next Response j
Previous Response k