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"Wonderful stay"

About: Royal National Throat, Nose & Ear Hospital

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I recently was admitted to Ward B for a tonsillectomy and as a nurse myself I understand the demands nurses can have on a shift but I must say I was treated very well. I had my observations done by a lovely healthcare assistant who made me feel at ease as I was quite anxious about the procedure. The Sister also cared for me very well. She ensured I was up to date with the process and made sure I felt comfortable. High marks for this lovely lady!!!

Once I was down in theatre the anaesthetist and her assistant were so comforting and put me at ease immediately.

I awoke to a lady who was so understanding when I burst into tears as for some strange reason I was highly emotional. For the brief time I was with her, she made a lasting impression on me and I would love to thank her for just being there when I awoke.

Overall this hospital is fantastic and the level of care is of high quality. As a nurse myself I will recommend this hospital to my patients in the future.

Thank you so much

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Responses

Response from Royal National Throat, Nose & Ear Hospital 10 years ago
Royal National Throat, Nose & Ear Hospital
Submitted on 22/07/2013 at 11:26
Published on nhs.uk on 23/07/2013 at 04:00


Thank you for your feedback regarding the RNTNEH. We are extremely please that you had a good experience and hope that you will chose us again in the future if you require any further treatment.

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