"being treated as a name and number"
About: Derriford Hospital / Cardiology Derriford Hospital Cardiology PL6 8DH
Posted by knobby110 (as ),
Recently I went for a coronary angiogram in bickleigh ward arriving on time at 0900hrs and was directed to a waiting room with 10 elderly people like myself.
the room had too many chairs for the size of room and I was informed there MIGHT be a delay while they sorted out some beds.
After 2hrs 15mins A nurse entered the room to say sorry. (nowadays that appears to be the only excuse for bad service but nothing will be done so it doesn't happen again) and to tell three of us that they couldnt do the procedure today and come back two weeks later.
Its seems obvious to me that the admissions where over booked to meet "targets" not taking into account emergency input. That is understandable but they must have had a good idea they couldnt cope and could have informed people not to set out from home but give them a earliest new appointment.
On a personal note I suffer from multiple medical conditions and the last thing I need is stress.
So in future do not treat patients as names and numbers which I felt Id been treated as.