"booked in my ambulance staff and seen quickly "

About: Russells Hall Hospital / Ophthalmology West Midlands Ambulance Service NHS Foundation Trust

(as the patient),

I had transport to take me to the app which was on time to pick me up. Arrived at Russell Hall Hospital and was taken directly to the eye clinic by the driver. He booked me in. I was seen by staff very quickly, no hanging around. The staff were very caring.

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Response from The Dudley Group NHS Foundation Trust

Thank you for your positive comments. It sounds like you had a very smooth trip to hospital. We will pass your comments onto the team in the eye clinic.