"10 out of 10 for cataract surgery"

About: New Victoria Hospital / Day surgery

(as the patient),

On arrival at the hospitals I was welcomed and dealt with promptly and efficiently and with courtesy. The nursing staff and anaesthetist explained their roles in the impending operation. The nurses took my possessions and installed them in a room allocated to me and generally made me feel welcome and answered my enquires to my satisfaction. I was very pleased with my treatment and I would give the staff 10 out of 10 for their attention to detail.

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Paul Cannon, Head of Administration, Acute Services Division, Greater Glasgow & Clyde NHS

Thank you for taking the time and trouble to provide your very kind feedback.

I will ensure that this is passed on to those involved and I am sure that they will be very pleased to read your comments.

I am sorry that this posting was not acknowledged at the time, we had a break in our use of Patient Opinion, but we have now resumed doing so, and I thought it was still important to acknowledge your posting and where appropriate to pass comments on.

Once again, thank you for using the Patient Opinion feedback system, it is greatly appreciated.

All of the staff in service at the Day Surgery Unit at the New Victoria hospital will be delighted to read your very thoughtful remarks.

  • {{helpful}} of {{total()}} people think this response is helpful