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"Day Surgery visit"

About: Russells Hall Hospital

Anything else?

I visited the hospital on the weekend, after receiving a phone call last week saying there was a space available for me. I had only seen the consultant in January so was very impressed by this turn around time. The staff were all lovely and professional, being my first operation they really put me at ease and talked me through everything clearly from my sick note to my take home medication.

With all the bad press about the NHS recently, it was refreshing and reassuring to have such a pleasant experience and I am very grateful for the service I received and the fantastic quality of the nurses you have.

Many thanks.

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Responses

Response from The Dudley Group NHS Foundation Trust 11 years ago
Submitted on 15/03/2013 at 19:25
Published on Care Opinion on 16/03/2013 at 12:29


Thank you for taking the trouble to post your feedback about our services. It is gratifying to hear such positive comments. We will be very happy to pass your lovely words onto the team in Day Case.

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Response from Laura Broster, Head of Communications, NHS Dudley CCG 11 years ago
Laura Broster
Head of Communications,
NHS Dudley CCG
Submitted on 20/03/2013 at 16:56
Published on Care Opinion at 17:05


So pleased that you have had such as positive experience. I will ensure that these commens are passed onto my colleagues in the Clinical Commissioning Group. Thank you for taking the time to feedback. Best wishes, Laura

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