"A & E"

About: Queen's Hospital (Romford)

Anything else?

I would like to thank all the staff starting with the ambulance crew, the doctors nurses auxillary and cleaner/tea ladies, They made our stay really pleasent under our circumstances. Every one of them were kind helpfull and kept us informed on situation.

Real professionals

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Queen's Hospital

Dear Anonymous,

Thank you for taking time to share your comments about your recent visit to the Emergency Department at Queen’s Hospital.

I do appreciate the comments you have made. I often hear when a patient’s care has not gone well and I am delighted to be able to pass onto our staff your kind comments of your experience.

I have copied your comments to the managers of the services in order for them to ensure that your appreciation reaches the staff who made such a difference to the care given to you.

Yours sincerely,

Flo Panel-Coates

Director of Nursing

  • {{helpful}} of {{total()}} people think this response is helpful