"Appointment system not satisfactory"

About: Leeds PCT

(as a relative),

Appointment system is not satisfactory if you manage to get one at all. It is not easy to fit appointments around a full-time job.

With such high weekly DNA (did not attend) rates (compared with other surgeries in the surrounding area) it is time the system was changed to meet the needs of the consumer.

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Responses

Response from Heather Simpson

Thank you for your comment, however, before we can look into this further please could you inform us of the GP surgery your comment relates to? Or alternatively, you could telephone the PALS office to discuss your concern on 0800 0525 270.

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