"My visit to a and e on a Saturday night"

About: East Surrey Hospital / Accident and emergency NHS Direct NHS Trust

(as the patient),

I was referred by NHS direct as I was having breathing problems and chest pain. I was seen very quickly upon arrival by the triage nurse and admitted into AMU. The staff were very dedicated, caring and professional and treated me with respect at all times. I cannot imagine not access to this wonderful service that is free at the point of delivery and is based on patient need not money and targets. We must preserve this at any and all costs, our health is the single most important and valuable thing we have.

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Response from Susan Aitkenhead, Chief Nurse, Executive Team, Surrey and Sussex Healthcare NHS Trust

Dear Susie61

Thank you for taking the time to post your satisfaction with your care. I will ensure that it is passed on to the relevant staff who will be delighted to hear that you were so happy with the care you received.

I hope that you continue to recover, and thank you again.

Kind Regards

Susan Aitkenhead

Chief Nurse

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