"Great Service from walk in X Ray Team"

About: Leeds General Infirmary

Anything else?

First time I have used the walk in X Ray clinic and the team were great and it was a really great customer experience. Really friendly and helpful and there was no waiting time which was fantastic. Slight concern and why i have marked down cleanliness, I am a keen user of antibacterial handgels and from walking through the main original reception to the X Ray clinic about 15.30 ,3 of the pumps were empty or didn't work, the 4th was a success in the X ray clinic but I would have thought because infection is such a concern the pumps should always be full and working but i'm sure this was a one off. FYI the department isn't listed on the drop down below so had to put don't know. Many Thanks

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Response from Leeds Teaching Hospitals NHS Trust

Dear Anonymous

Thank you for your feedback. We appreciate the time you have taken to pass on comments about the different aspects of your experience. Your comments are valued and have been passed to the department concerned. If you would like to discuss the issues in person, and confidentially, you can contact the Patient Advice and Liaison Service on 0113 2067168 or email patient.relations@leedsth.nhs.uk

With kind regards