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Great service all round.

Story from nhs.uk

"Great service all round."

About: Watford General Hospital

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Promptly seen to be A&E department, quickly moved to Resus department where I was also treated promptly.

All Drs and nurses treated me compassionately, professionally and politely. Only issue I had really was waiting around for a bit longer than was needed due to small miscommunication between departments. But this is to be expected since everyone was so busy I think.

I would like to specially thank a Dr from the A&E department and all the nurses on the Resus ward, who were all very friendly, polite and helpful.

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Responses

Response from Watford General Hospital 10 years ago
Watford General Hospital

Submitted on 22/05/2013 at 17:32
Published on nhs.uk on 24/05/2013 at 09:30

Hi Chris, thanks for taking the time to comment on your experience with us at Watford General’s A&E Department and Resus ward. We're delighted to hear that you were left so impressed with the efficient, caring and reassuring nature of our team during your recent visit. Despite the unpredictable nature of their work, the team value giving this service to each and every patient they can, and it’s great to hear this reflected in your comments. We will, of course, pass on your kind comments to the staff involved in your care. In the meantime, if you would be willing to nominate any of these staff for our awards scheme for excellence, please do have a look at our awards page: http://www.westhertshospitals.nhs.uk/about/staffawards/default.asp

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