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Ecocardiogram

Story from nhs.uk

"Ecocardiogram"

About: Darlington Memorial Hospital

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Attended for a heart scan. Staff very helpful, polite and efficient. However the room that I had the scan in appeared cluttered with other equipment. There was a curtain pulled around the area where I was laid but the door was kept open. Other members of staff were able to walk into the rest of the room which was very off putting considering I was laid with no top on.

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Responses

Response from Darlington Memorial Hospital 11 years ago
Darlington Memorial Hospital

Submitted on 08/03/2013 at 10:09
Published on nhs.uk on 09/03/2013 at 04:15

Thank you for providing feedback on your recent visit to the Cardiology Department at Darlington Memorial Hospital for a heart scan.

Whilst I am very pleased to hear that you found the staff helpful, polite and efficient, I am sorry to read that the treatment room appeared 'cluttered' and that you felt uncomfortable with other members of staff walking in and out of the room during your procedure.

The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients, and your experience will be shared with the relevant staff.

Thank you for leaving your comments on NHS Choices.

Patient Experience Team

County Durham and Darlington NHS Foundation Trust

Tel: 0800 7835774

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