"Excellent care on Harvest B Stroke Ward"

About: Queen's Hospital (Romford)

Anything else?

Very pleased with the care given to by brother whilst on this ward. All staff , from the Physios, to the Nurses were kind and helpful. All the staff I saw seemed to genuinely care about the patients and appeared to enjoy their job. I was worried about my brother going to Queens Hospital as I know as with all hospitals there are some pretty awful staff who do not seem to care. However this was not the case on this ward.

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Response from Queen's Hospital

Dear Anonymous,

Thank you for taking time to share your brother’s experience of our staff on Harvest B Ward at Queen’s Hospital.

I do appreciate the kind comments you have made. I often hear when a patient’s care has not gone well and I am delighted to be able to pass onto our staff your kind comments.

I have copied your comments to the ward sister, matron and the entire ward in order for them to ensure that your appreciation reaches the staff who made such a difference to the care given to your Aunt.

Yours sincerely,

Flo Panel-Coates

Director of Nursing

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