"Referred to Obstetrician by midwife, but he..."
About: St Helier Hospital St Helier Hospital Carshalton SM5 1AA
Posted by Mark
Referred to Obstetrician by midwife, but he cancelled twice, first while we were in the reception waiting to be seen, the second time by letter days before the appointment. Next appointment given is after the due date, if an Obstetrician thinks this is a good time to talk about birth, days after it happened perhaps it's best not to see him at all.
Staff in the hospital useless, (reception, midwife, obstetrician, chief executive) all giving "Computer says No" responses.
Other issues noted that nobody with each department communicated with each other, letters sent with wrong information, missing leaflets, and incorrect phone numbers on them... Had to on numerous occasions point out mistakes staff were making when writing in my partners notes.