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Thought I was back in the 1970's!

Story from nhs.uk

"Thought I was back in the 1970's!"

About: Hundens Lane Day Hospital

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OMG just had my first physio session here and will not be going back.

I was led into a small room where a lady was already having a consultation with a podiatrist. At first I thought "oops we've come into the wrong room" but no, the physio cheerfully announced " sorry, we're room sharing today, If you'd like to get undressed".

We then proceeded to carry out a physio consultation three feet away from the podiatrist and her patient with only a curtain between us. I'm sure the lady patient did not want to hear about my hip problem and I certainly didn't want to hear about her feet!

This is completely unacceptable and to my knowledge goes against current NHS guidelines?

Dignity and Respect! - Ha!

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Responses

Response from Hundens Lane Day Hospital - Darlington 9 years ago
Hundens Lane Day Hospital - Darlington

Submitted on 27/11/2014 at 11:12
Published on nhs.uk on 30/11/2014 at 03:00

Thank you for providing feedback from your visit to Hundens Lane Day Hospital in 2013. Unfortunately, at the time you shared your feedback, we were unable to respond. If you would like to discuss your previous comments please contact us. The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients. Thank you for leaving your comments on NHS Choices. Patient Experience Team County Durham and Darlington NHS Foundation Trust Tel: 0800 7835774

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