"Bad memories of hematology departments"

About: Sunderland Royal Hospital

Anything else?

I was a patient here recently in the long stay cancer / hematology ward .

I found the nurses behavior here , ( both male and female nurses ) disgraceful and quite inhuman .

I was at a very very low point in my chemotherapy treatment , I asked one male nurse for some pain killers , he shouted back at me in an angry way , probably knowing I was not in a fit state to reply .

At another time i accidently turned on the tap in my room and it caused a bit of water on the floor, i called in the female nurse who was in charge of the nightshift to tell her about the spill,

She got very angry about it all , banging and cursing as she was mopping it up ,again probably knowing I was not in a fit state to reply or object .

I really must say it seemed to me these nurses acted in this way because they knew they could get away with it because i was in such a weak,vulnerable state .

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Response from Sunderland Royal Hospital

Many thanks for sharing your experience as an inpatient at City Hospitals Sunderland. As an organisation we endeavour to provide the highest quality of care and compassion and any breach of those standards are taken very seriously. In order to fully investigate your concerns we would ask that you contact corporate.affairs@chsft.nhs.uk

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