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NHS at its best

Story from nhs.uk

"NHS at its best"

About: St Albans City Hospital

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I attended the Breast Clinic this week and was extremely impressed by all staff and how the clinic was run.

I had attended my G.P surgery on Wednesday, had been telephoned on Thursday with an appointment for the following Monday which was very impressive.

The clinic was clean and seemed to run very smoothly, staff were very understanding and helpful and the Consultant that I met was very friendly and reassuring.

Many thanks to all the staff there.

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Responses

Response from St Albans City Hospital 11 years ago
St Albans City Hospital

Submitted on 06/03/2013 at 18:08
Published on nhs.uk on 07/03/2013 at 04:15

Thankyou for sharing your feedback of your time at the Breast Clinic with us.

Considering your understandable anxiety, we're glad to hear that your whole experience with us was what you should expect. We're pleased to hear our team did all they could to be efficient and cater for your needs, and that their reassuring nature helped to put you at ease. We wish you all the best.

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