"111 - a good service, and a question"
About: Harmoni / NHS 111 Harmoni NHS 111 WD18 8YA
Posted by Paris305 (as ),
I was feeling very ill the beginning of February and a phoned my doctors and was directed to call the 111 number.
I called and spoke to a charming and knowledgeable women (see seemed like she may have been a nurse or ex-nurse) and asked me all my symptoms. I said I was feeling very rough and that I am a carer for my husband who has Parkinson’s and dementia. I said I really wouldn't have called if I did not feel so ill. She said she would speak to a doctor and phone me back.
She called back and arranged for a doctor to come out and visit me. The Doctor was very lovely and charming. He acknowledged that I did seem very ill but that he didn’t think there as much he could do. He gave me advice to take paracetamol etc. and made me feel very reassured.
I do have a question about the 111 service, can I call this number to ask about my husband's behaviour? I have noticed a deterioration in his condition, which I was told to expect but sometimes I don’t know what to do when he is behaving difficultly or aggressively. When this is out-of-hours I don’t know who to call.
Can I call 111 for some advice at these times?