"Care of patients elderly and people suffering with..."

About: Hereford County Hospital

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this hospital should really look at there attitude of there staff and review this and the care they give there patients as would not recommended being treated here especially not save the hospital. many people are on there last hours and it's maybe the last thing people might here is the staff being horrible to them. every moments matter when someone is sick!! Or dieing

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Response from Wye Valley NHS Trust

On behalf of the Wye Valley Trust I would like to thank you for your comments and observations posted on the website.

The Trust is sorry that you had had a poor experience and we would welcome the opportunity to speak with you about the concerns you have raised. It would certainly not be our wish for any patient or relative to feel that they could not come to our hospital to receive the care that they need.

Please contact the Patient Experience Team on 01432 372986 to discuss your concerns.

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Response from Hereford County Hospital

On behalf of the Wye Valley NHS Trust we thank you for your comments. If you wish to discuss these with a member of the Patient Experience Team please contact us on 01432 372986.

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