"Very poor"

About: Lister Hospital

Anything else?

Treated very rudely and abruptly by consultant... Didn't have time to answer my questions or discuss my diagnosis.. If you don't want to deal with patients surely your in the wrong job? When patients are worried and concerned they should be able to ask questions regarding their treatment! Disgusting.

Story from NHS Choices

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Response from Lister Hospital

We're really sorry that this was your experience and that a member of our staff, no matter what their position within our hospitals, left you feeling this way. It's important that this is followed up and investigated - please would you email us at generalenquiries.enh-tr@nhs.net so that we can do this for you. In the meantime, please accept our apologies for this poor experience.

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