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"Initial Response"

About: William Harvey Hospital (Ashford)

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I telephoned the hospital Physio Dept to confirm they had recieved my referral which they hadn't, but the lady on the phone was pleasant and as helpful as I could wish. She ensured all my details were accurate (which they weren't) so when the referral did come in they could respond in a timely manner. I know this is only initial but having been in touch with many hospitals before, I'm looking forward to getting my treatment and William Harvery now.

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Responses

Response from William Harvey Hospital (Ashford) 11 years ago
William Harvey Hospital (Ashford)
Submitted on 05/03/2013 at 15:42
Published on nhs.uk on 06/03/2013 at 04:15


We would like to thank you for your positive and kind comments. These will be used to feedback to the staff involved and for training purposes so that staff are aware.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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