"Initial Response"

About: William Harvey Hospital

Anything else?

I telephoned the hospital Physio Dept to confirm they had recieved my referral which they hadn't, but the lady on the phone was pleasant and as helpful as I could wish. She ensured all my details were accurate (which they weren't) so when the referral did come in they could respond in a timely manner. I know this is only initial but having been in touch with many hospitals before, I'm looking forward to getting my treatment and William Harvery now.

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Responses

Response from William Harvey Hospital

We would like to thank you for your positive and kind comments. These will be used to feedback to the staff involved and for training purposes so that staff are aware.

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