"No Results from emergency brain scan"

About: East Surrey Hospital / Neurology

(as the patient),

I had a brain scan a month ago and still haven’t received any results, no letter through the post or a phone call. My doctors have said that they haven’t received anything either.

I have rang through from Reception twice and got cut off both times. I have left a message for the consultants' Secretary to ask for a call back regarding my results and have still not heard anything.

Can someone please send me a letter or call me regarding my results, it was a emergency brain scan and now I don’t even get the results!

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Responses

Response from Susan Aitkenhead, Chief Nurse, Executive Team, Surrey and Sussex Healthcare NHS Trust

Dear jackadeous

I am very sorry to hear that you have not received your results. Please forward your details to me at susan.aitkenhead@sash.nhs.uk and I will ensure that the correct person contacts you.

Yours sincerely

Susan Aitkenhead

Chief Nurse

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