About: Leicester Royal Infirmary Leicester Royal Infirmary Leicester LE1 5WW
Posted by Steve Kendall
In my experience over a three year period his service is poor, with huge waiting times, surly staff and an overloaded waiting area full of deeply unhappy patients.It is the worst otpthalmology Depertment that I have visited in the NHS, and I have never had my visit take less than 2.5 hours
I complained, only to be told by the PILS Office that this was 'norma'l. I have since chosen and booked with my GP's approval to the outpatients service in Northampton General.
What a change - Three appointments; met by the consultant each time, who explained what he was doing; cheery staff who actually seemed pleased to see me, and very helpful, and all visits done and dusted inside 1 hour (including laser treatment. This is what the NHS should be about.
Avoid the LRI Opthalmology Department like the plague my own experience shows it to be a very poor and unedifying experience with,,arrogant staff simply ineficient patient handling sytems that guarantee huge waiting times
Speak to your GP about choosing and booking a different hospital - you will not regret it