"Gastroscopy feedback"

About: John Radcliffe Hospital

Anything else?

I was very impressed with the Consultant Gastroenterologist and his Nurses.

The waiting time was very little, everyone was extremely kind, professional and pleasant and made the procedure as easy as possible for me.

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Responses

Response from Oxford University Hospitals NHS Trust

Thank you for posting your comments about your experience at the John Radcliffe Hospital. We consistently work hard on improving patient pathways and are glad that you were seen swiftly by staff whom you found to be kind, professional and pleasant. Visiting a hospital can be a daunting experience and we are pleased our clinical staff were able to make your procedure as easy as possible for you. It is always reassuring to hear that staff are epitomising our values of ‘delivering compassionate excellence’ in such a strong and positive manner. We will, of course, draw your comments to the attention of the staff who were involved in your care on the day. We hope you continue to progress well.

Response from John Radcliffe Hospital

Thank you for posting your comments about your visit to the endoscopy department at the John Radcliffe Hospital. We are aware that visiting a hospital can be a daunting experience and we are glad that you felt welcomed and reassured by every member of staff. It is, of course, always reassuring to hear that our staff are epitomising our values of ‘delivering compassionate excellence’ in such a strong and positive manner and we will draw your comments to the attention of the staff who were involved in your care on the day. We hope you continue to progress well.

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