"Doctors have no manners."

About: The Tunbridge Wells Hospital

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Arrived at A&E to be told that there was a 2 hour wait to see a doctor. Took over an hour to get bloods taken and after 3 hours was still waiting to be seen. After 4 hours finally got seen by doctor who was very rude. Told me he wasn't going to give me any more pain killers and to go home and carry on taking what i was taking tried to tell me that 2 pain killers was the same thing although i knew they wasn't. After moaning the doctor agreed to refer me to another team but still no more pain killers i got very upset and asked to make a complaint and was told not to threaten him by asking to make a complaint, Finally a senior nurse got involved and agreed doctor was very rude and if we wanted to make a complaint we could put his name down to make a statement. After 4 hours waiting and being spoken to like this i ended up leaving hospital alot worst then what i come in. Would never visit this hospital again!

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Responses

Response from The Tunbridge Wells Hospital

We are sorry to hear of your experience when attending The Tunbridge Wells Hospital accident and emergency department. If you would like to discuss this further with a member of our team, please contact mtwpals@nhs.net or telephone 01892 632953. Kind regards, Maidstone & Tunbridge Wells NHS Trust

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