"slab of meat"

About: Heartlands Hospital

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At the A&E ward a man looked me up and down and pointed at me as if was a sla b of meat. He then turned and walked away without a word. Apparently he wasn't a horse trader but an admission's officer. You can change a hospital's name but not, apparently, it's culture. I am not a second rate, insignificant patient. I am a client. Until thospital administrators realise we are human beings and not commodities nothing will change.

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Response from Heartlands Hospital

Heart of England NHS Foundation Trust would like to take the opportunity to thank you for your feedback and comments on NHS Choices website, this website also feeds into the Patient Opinion website, www.patientopinion.org.uk which is viewed daily by the Trust and a response to your posting will be available here. If you are unable to view the response and would like to discuss further please do not hestitate to contact us (Patient Services on 0121 424 0808) alternatively on www.patientservices@heartofengland.nhs.uk Kind regards Patient Services Department

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