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Health shop in Hockley..

Posted By crystalquest

"Health shop in Hockley.."

About: Addiction services (community) / Health Shop, Harm Reduction & Sexual Health Services

(as a service user),

I just want to tell everyone how great the staff are there at the Health Shop...

Every time I have visited there I'm treated with respect. I appreciate the way things are kept confidential and the atmosphere is always very relaxed, which in turn makes you feel comfortable and able to sort out anything you may need to or pick up anything.

I have recently had some blood tests done and felt the service I received was exceptional. Last week I was invited at last minute to do the overdose course at Emmanuel House and I've got to say I got a lot out of it.The guy who presented the course to us was someone from the Health Shop, I thought it went very well and that was a lot to do with everyone's attention throughout.

Many thanks to all the staff!

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Responses

Response from Lou Wilkins, Team Leader - Recovery In Nottingham & The Health Shop, The Health Shop, Nottinghamshire Healthcare NHS Trust 11 years ago
Lou Wilkins
Team Leader - Recovery In Nottingham & The Health Shop, The Health Shop,
Nottinghamshire Healthcare NHS Trust

Submitted on 14/03/2013 at 10:11
Published on Care Opinion at 13:23

Dear cystalquest,

Thank you very much for taking the time to write such a thoughtful post. I was really pleased to hear that you received supportive care when you visited the service. It is really important to us that we create the right environment at The Health Shop so service users feel as comfortable as possible in what can sometimes be difficult appointments. I hope you will continue to use the service as you need to in the future and thank you once again for your comment.

Best wishes

Lou Wilkins

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