"service prompt - didn't have time to be nervous!"

About: Sentinel Healthcare Southwest Community Interest Company / Ear, nose and throat service

(as the patient),

I can’t believe how good the service was here today. I was apprehensive before my appointment because I am a student and I’d usually go to a hospital appointment with my mum or dad – your staff made me feel very comfortable and at ease – I didn’t even feel like I was at hospital!

Service was very prompt too, so I didn’t even have the time to get nervous!

I don’t think I could fault the service in any way – keep up the good work!

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Responses

Response from Neil Parsons, Business Manager , Clinical Assessment and Treatment Services, Sentinel Healthcare

Dear Lively773

Thank you for your feedback regarding your experience at our Ear, Nose and Throat service, we aim to provide localised services for patients with professional and helpful staff.

I will share your story with the team, I am sure this feedback will inspire to continue their great work

Many thanks

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