"My treatment from hull royal."

About: Hull Royal Infirmary

Anything else?

Firstly in a@e was put on a chair with my details on the wall where I sat. We had to share a room to be told by the doctor what was wrong. I then was found a bed on the stroke ward day one. Day two sent to the eye hospital for a bed. Day three got to the ward I should of been on firstly the surgical ward. On there two days got discharged with paper work saying I needed a urgent MRI scan which took two weeks to have. If I had the choice I would not go in there again ward six was horrible did not seem to care what anybody needed people waited forty five minutes for a commode terrible. A nurse changed a awfull smelling stoma bag while we was having lunch not only the smell but what about hiegine they are only behind a curtain it's awfull. I'm glad I had my gallbladder removed in castle hill hospital as I don't need any more stress. I also asked for a pillar to be told they was like gold dust and only brought one . I had to ask where the bathroom was they never told me anything on ward six I cried when my husband left . The stroke ward the eye hospital was super loverly staff and could not help you enough it a shame a ward can change the full of a experience of a hospital.. I hope my surgeon who I'm under if I need any other treatment can do it in castle hill hospital.

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Responses

Response from Hull Royal Infirmary

Many thanks for placing your posting on the Patient Opinion website. We are sorry to read of your recent experience on Ward 6 at HRI and we will ensure that the staff concerned are made aware.

If you would like to discuss this matter further with us, please do not hesitate to contact our Patient Advice & Liaison Service on (01482) 623065 or email on pals@hey.nhs.uk .

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For more information please either email your.nhs@hey.nhs.uk or telephone the Corporate Affairs office on telephone number (01482) 675165.

Thank you once again for taking the time to provide us with your views on local services.

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