"Outstanding care and kindness"
About: Peterborough City Hospital Peterborough City Hospital Peterborough PE3 9GZ
Went to A&E at 6am Sat morning with severe pains in lower back and groin, it did take a while for the bloods to be taken and an examination to be carried out, and I must have explained the situation at least a dozen times to various people which was very frustrating (I think this was partly due to the shift changing at 7:30 am), my husband had to do most of the progress chasing as we had long periods of just waiting. I was admitted to the 23 hour ward around 11am and from then on things improved dramatically, the ward sister was so kind and caring, explaining everything that was going to happen (drip, CT scan etc) and quickly got me stronger pain killers, after various tests, medication and physio etc I was discharged on Monday evening, the ward sister on Monday and had the same approach the first ward sister.
I must say my experience overall was excellent, the food and general cleanliness was of a higher standard than I expected, altho the toilets on the ward could have done with a daily clean !!