"I had to be referred somewhere else"

Anything else?

The consultant we saw was arrogant and impatient. My daughter came out crying and in bits as he scarred the hell out of her. I had to ask my doctor to refer me somewhere else.

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Responses

Response from Royal National Throat, Nose & Ear Hospital

I apologise for the problems that you have experienced; we are keen to hear about these in order to improve the service we offer. Please can you contact PALS with some more information so that we can direct this complaint to the appropriate department. PALS can be contacted on 020 3447 3042 or by email to pals@uclh.nhs.uk