"communication between anyone does not exist"
About: Bristol Eye Hospital Bristol Eye Hospital Bristol BS1 2LX
After my own GP delayed my referral to the Eye Hospital, it was only by my own intervention that I got a 1st appointment. Then the person who saw me failed to pass on my notes for further urgent appointment to Retina Dept.! The phone numbers, and I have used about 8 different ones, don't take calls, so getting through to actually speak to a person is a disgrace, because this is virtually impossible!! Finally got someone there to pass on my details, and after spending all afternoon today, I discover they are going to give me an appointment for end of March!!! And this is supposed to be for an urgent op.
I need this performing yesterday, but seems they don't care if I go blind. Still waiting for someone to ring me back to see if they can bring appointment forward.
Will report further later.