"good process but it seems not fully rolled out"
About: Tamar Referral & Appointments Centre Tamar Referral & Appointments Centre Exeter EX1 1PQ
Posted by Sky92 (as ),
TRAC is a good process but it seems not fully rolled out. On the day of contact Derriford’s system was down and Tavistock and other options do not have a system. It is disappointing when you get to see the consultant, an appointment that is now some time down the road, you are on entering the consultation faced with with the dilemma of there is another medical professional there. Although you are asked if it is alright for them to be there, you should be advised of this before entering the room. While their knowledge can only come from experience in exposure, it is very off putting. Combine this with the nurse who escorts you to the room having what feels like 3 people gawping at your body, while trying to help you is not a comfortable experience and one I hope not to repeat. In future I should state Dr only perhaps?