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repeat prescription for my stoma products

Posted By Quartz534

"repeat prescription for my stoma products"

About: Adult community services / Stoma prescription service

(as the patient),

I phoned for a repeat prescription for my stoma products, I was very pleased they lady I spoke to was polite and very helpful, checking on my wellbeing and to see if I needed help I knew where to go, and my personal information was up to date. She arranged delivery to my door from a new company I want to try.

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Responses

Response from Grace Oldfield, Patient Involvement Manager, Rotherham NHS Foundation Trust 11 years ago
Grace Oldfield
Patient Involvement Manager,
Rotherham NHS Foundation Trust

As part of my role, I support clinical services who undertake patient and public involvement on behalf of The Rotherham NHS Foundation Trust which helps us to develop or redesign our services with patients in mind, from the valuable feedback we are given.

Submitted on 12/03/2013 at 10:04
Published on Care Opinion at 10:29

Dear Quartz534, many thanks for your posting. We appreciate patient feedback and it is good to know that you are very pleased with the efficient service you received from our Stoma Prescription Service. Your kind comments will be forwarded to the staff concerned.

With best wishes,

Grace

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