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Great staff and experience

Story from nhs.uk

"Great staff and experience"

About: Queen Elizabeth The Queen Mother Hospital

Anything else?

Everyone from the consultant to the receptionist were superb.Friendly informative and although I was very aprehensive the whole experience put me at my ease

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Responses

Response from Julie Pearce, Chief Nurse + Director of Quality + Operations, East Kent Hospitals University NHS Foundation Trust 11 years ago
Julie Pearce
Chief Nurse + Director of Quality + Operations,
East Kent Hospitals University NHS Foundation Trust

I am responsible for quality improvement which includes patient safety and patient experience

Submitted on 28/02/2013 at 19:09
Published on Care Opinion at 21:17

Thank you for providing us with feedback, really great to hear that our staff provided you with a service which was friendly and put you at ease. Hospital can be stressful for anyone and so it is delightful that we were able to support you through your experience.

I hope you are making a full recovery.

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