"Kindness from the rehab centre and ambulance staff"

About: Locala Community Partnerships CIC / Community Rehabilitation Yorkshire Ambulance Service NHS Trust

(as the patient),

I appreciate all the help and kindness from every member of staff at Jubilee Rehab.

Also the help and patience of the ambulance drivers. If I didn’t come by ambulance I would have to catch two buses to get the the centre.

With thanks.

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Responses

Response from Gemma Fowler, Integrated Governance Clinical Manager, Locala Community Partnerships

Honest847

“I am very happy to hear that your experience of the Jubilee Team was so positive. The ambulance crew are part of the Yorkshire Ambulance Service and are invaluable. They are very much part of our Jubilee team”

Rachel Galloway (Team Leader Jubilee Rehabilitation)

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Response from Anne-Marie Haigh, Quality Co-ordinator, Yorkshire Ambulance Service NHS Trust

Dear Honest847

Thank you for taking the time to give this feedback. It's lovely to receive this compliment and we'll make sure we pass this on to the PTS team.

Thank you also to Jubilee for these comments which we echo. We value our working relationship with Jubilee and the service provided for patients.

With best wishes

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