"Follow up tests after visiting the gp- why so difficult?!"
About: Hull Teaching PCT Hull Teaching PCT Hull HU1 3HA
Posted by annoyed HU7 (as ),
I recently had an appointment with my GP, which I was able to arrange during an evening surgery, which suited me extremely well as I work during the day, each week day. The outcome of the consultation included some blood tests, which the GP asked me to arrange with the receptionist. On enquiring, the receptionist informed me that the nurse was on holiday and I would have to arrange them through the main reception of the health centre. Again, this was not an issue, everyone is entitled to their annual leave time.
I tried to book an appointment, which would have been in a weeks time anyway, but the service is only offered between 9 and 11.30am on week days, i.e. when I am at work. After enquiring when my practice nurse would be returning from annual leave, i was again offered morning appointments because 'the van collects at lunch time'.
As a full time working professional, who is not able to take time off when I like, how am I supposed to have these tests completed so that I can receive the medical care I may require? What is the point of offering services to suit working individuals, i.e. evening surgery etc., if the follow-on treatment or investigations cannot also be provided at this time?
I am more annoyed with this situation as I recently filled in a survey which asked my opinions about service provision, which I thought at the time was good, although I have never had to access follow up investigations, and at this rate will not get them completed.
From being in this situation, I would like to suggest that more thought is given to the provision of services such as phlebotomy, and that they should be offered at alternative times to the usual 9 to 5.