"wish there were more staff on in the morning"

About: Lings Bar Hospital / Inpatient nursing and rehabilitation

(as the patient),

I wish there were more people on in the morning to get us up and dressed. We need them to take us to the toilet.

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Responses

Response from Sara Jane Ashmore, Interim General Manager for Rushcliffe, Rushcliffe Locality, County Health Partnerships

Thank you for your comments, I am sorry that you felt there was not enough staff available to assit you in the mornings. Each ward does have a minimum safe number of staff rostered on for duty each shift. The staff do try to ensure that no patient is left waiting to attend to personal hygiene or toliet requirements however unfortunately on occasions there may a short wait as the staff may be busy attending to someone else and cannot safely leave them to attend to another patient.

We do regularly review our staffing levels and always aim to provide a safe level of nursing staff on each ward

I am sorry that you felt that this was not the case for your own experience and hope that all other aspects of your care were well delivered for you.

Thank you again for taking the time to share your experience, this really does help us to undertsand how our patients can help us to improve our service.

Sara Jane Ashmore

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