" My nephrology appointment was cancelled"

About: Telford referral and quality service (TRAQS)

(as the patient),

My nephrology appointment in December was cancelled at short notice and I still haven’t received an alternative. There has been no further communication - even though the original referral was urgent.

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Response from Helen Handy, TRAQS & CAB Co-Ordinator, Telford and Wrekin CCG

Thank you for taking the time to provide feedback to TRAQS following your recent referral.

I am sorry that your appointment was cancelled at short notice by the hospital and that you are still waiting to hear of a new appointment date. TRAQS never cancel an appointment unless it is at the request of the GP or the patient.

If you would like to contact me to give me more information I will be happy to look into your concerns and see if I can assist you in contacting the appropriate person at the hospital to obtain more information - please contact me on 01952 580441.

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