"My stay on Rowan 2"

About: Highbury Hospital; Rowan 2

(as a volunteer/advocate),

Everyone is really nice, there is always something to do on Rowan 2. The staff don't talk don to you, if you don't understand something, like your medication they'll sit down and explain things to you. Sometimes it can be too warm on the ward but I am going home today to my kids and cats.

Thanks to everyone on the ward.

(posted for a patient by a staff member)

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Response from Ruth Gadd, Acting Service Manager , City Crisis Team, Nottinghamshire Healthcare NHS trust

Thank you for your positve comments about the staff on Rowan 2. I will make sure that I feed this back to them all. I'm sorry you felt that the temperature on the ward was too warm, there are temperature controls on all of the radiators on the ward, you may not have been aware of this or you may not have felt that you could alter them yourself?

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