"very poor service from urology"

About: Huddersfield Royal Infirmary

Anything else?

The consultant was more friendly then many I have met in the past but went back on the agreed course of diagnosis by being persuade by radiology to try a "cheaper" and less effective course of action. The Secretary was down right rude and unprofessional in the way I was spoken to.

In all a very stressful and unsatisfactory experience. I will get my GP to refer me to somewhere more professional next time.

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Response from Huddersfield Royal Infirmary

We are sorry to hear you felel let down by the service we provided. We would welcome the opportunity to investigate the issues you raise, if you would like us to do this for you, please contact our Patient Advice and Complaints Service on 0800 013 0018

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