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A load of rubbish

Story from nhs.uk

"A load of rubbish"

About: William Harvey Hospital (Ashford)

Anything else?

Went in by amberlance didn't get seen straight away and sent me home with no pain relif the doctors didnt do her job and today I'm still in pain I was in agony and they gave me paracetamol thats it they are not doing there job and my family ain't happy with theway I've been treated again.

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Responses

Response from Julie Pearce, Chief Nurse + Director of Quality + Operations, East Kent Hospitals University NHS Foundation Trust 11 years ago
Julie Pearce
Chief Nurse + Director of Quality + Operations,
East Kent Hospitals University NHS Foundation Trust

I am responsible for quality improvement which includes patient safety and patient experience

Submitted on 26/02/2013 at 22:08
Published on Care Opinion on 27/02/2013 at 09:23

Thank you for providing feedback and I am sorry that you are not happy with the care we provided.

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Response from William Harvey Hospital (Ashford) 11 years ago
William Harvey Hospital (Ashford)

Submitted on 05/03/2013 at 15:48
Published on nhs.uk on 06/03/2013 at 04:15

I am sorry to hear of the problems that you have experienced. Your feedback will be logged onto our database and forwarded to those responsible for the management of the A&E Department at WHH. If you would lilke to discuss your concerns further then please email the patient experience team at

ekh-tr.patientexperienceteam@nhs.net and if you could inform us of your number will call you to discuss.

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