"Treatment Center Leighton Hospital Crewe"
About: Leighton Hospital Leighton Hospital Crewe CW1 4QJ
I was due to have my carpal tunnel op on my hand , my appointment was 11.30am on Tuesday 19th Feb . I arrived to pleasant helpful staff, I changed into my gown and dressing gown . I waited an hour or so and asked when did they think I would be going down.
I was then told that the afternoon surgery started at 1.30 pm! and I was 4th on the list so should be seen at 4.30pm! I asked why had I and 3 other ladies been brought in at 11.30 am, to be told that the surgeon Secretary arranged the times. They agreed with my views of "Why didn't they ask us to come in later as we were have local anesthetics " even if it was 1pm . So my self and 3 others wasted 5 hours sitting in our gowns when certainly I wouldn't have had to cancel my work that morning and loose money being self employed. When leaving I overheard a nurse talking to an elderly gentleman who had been waiting 6 hours for his wife . There isn't even a machine for hot drink in this treatment center .
They said to complain to PAL as their views weren't listened too. My which is why I m putting my views here as local office has no email no phone so how do I complain !!
I m sure if common sense prevailed the NHS would be able to save a lot of money and receive less complaints .
Saying all of this everyone bar a certain nurse were lovely helpful and professional .