"Excellent Treatment"

About: King George Hospital

Anything else?

I went to King George Hospital Ilford on 1st February 2013 after suffering a fall. I went to A & E, admittidly I did wait Approx: 4 Hrs to see a doctor. Everbody was quite helpfull and I was quite impressed by how clean the hospital was.

I had an X-ray and was told that I had a hairline fracture on my left wrist. This was immediately put into a plaster and I was told to go back a week later, which I did.

Since then I have been back twice to the trauma clinic and plaster room where everybody was extremely helpfull. Nothing was too much trouble for them and they took time to explain things to me. Thankfully, the wrist is healing nicely and I am due to have my plaster off next time I go. I cannot praise this hospital enough for the way that I was treated.

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Response from King George Hospital

Dear Anonymous,

Thank you for sharing your comments about your experience of trying to contact King George Hospital. I was sorry to learn of your concerns.

I have passed this onto the Switchboard Manager and the Communication Team and asked them to review the information which is on our website to ensure that our visitors have the information they need when trying to contact us.

Should you wish to discuss this matter further please contact a member of the Patient Advice & Liaison Service (PALS) on 01708 435454 or e-mail PALS@bhrhospitals.nhs.uk

Yours sincerely,

Gary Etheridge

Deputy Director of Nursing

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