"Much better than expected!"

About: Princess Royal Hospital (Haywards Heath)

Anything else?

I was admitted for surgery to the gynaecology ward and stayed in for 2 nights. I was involved in my treatment from the outset and throughout my stay staff were available, as helpful as possible and a delight to meet.

My operation was delayed a couple of hours and I waited in a bed in the waiting room (!) before going down to surgery but was made to feel as comfortable and relaxed as possible - this was an example of how stretched the NHS is overall and no fault of this hospital.

I was amazed by the almost continuous cleaning of some part of the ward or other.

This hospital met and in some cases exceeded my expectations.

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Responses

Response from Princess Royal Hospital

Thank you for your comments.

Should you wish to discuss this matter further, please contact our Patient Advice & liaison Service (PALS) at pals@bush.nhs.uk or on 01273 664973.

Kind regards

Patient Experience Team

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