"Bed managers - anything but!"
About: Royal United Hospital Royal United Hospital Bath BA1 3NG
Waited 5 hours for a bed for a pre-booked operation. Finally given a bed which I had seen become vacant over an hour earlier; within 5 minutes told my operation was cancelled as they had run out of theatre time. Nurses were lovely; so-called bed managers clearly did not care. Did not bother come to see me although I was promised they would.