"friendly professional staff"

About: Basildon University Hospital

Anything else?

I cannot thank enough the professional way that the doctor and his team treated myself on my recent visit to his outpatients clinic, all aspects of my condition were explained in detail to myself by the doctor in person and I cannot thank him enough for his time and kindness. many thanks to all his team and support staff...Brian Ireland

Story from NHS Choices

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Response from Basildon University Hospital

We have noticed that a number of comments posted on the NHS Choices some time ago did not receive a posted response from the Trust, for which we offer our sincere apologies.

We would like to assure you that at the time your comments were posted they were shared with the relevant departments.

Feedback from patients and/or their relatives/carers is always welcomed (negative or positive) whether it is showing appreciation for the care and treatment received or expressing concerns or offering suggestions to improve practices at the hospital.

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