"broken arm seen at minor injuries unit on sunday..."
About: The Royal Victoria Infirmary The Royal Victoria Infirmary Newcastle Upon Tyne NE1 4LP
Attended on sunday evening with fractured humerus. Was quickly directed by triage to minor injuries, and despite there being quite a number of people there, I was seen within the hour. Both the nursing and X ray staff were very courteous and considerate. I was in a lot of pain, and the nurse was especially kind and gentle, and went to great lengths to avoid causing me additional pain. i would like to pass on my sincere thanks for this - at a time when nurses are under fire for this aspect of their work I can only say that she could not have been more caring. I am sorry I cannot recall her name to send personal thanks, and hope this will be passed on. I had sustained the injury in France and although the medical services there were very efficient, the sense of being cared for was much better in the RVI.
One suggestion - in France the doctor told me exactly when the x-ray was about to be taken, and when he had done it, so I did not have to hold my position for more than a few seconds. Here, no indication was given, so I had to make a huge effort to stay still for longer than was probably necessary. Could the radiographer perhaps adopt a similar approach?