This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Totally unacceptable

Story from nhs.uk

"Totally unacceptable"

About: Hull Royal Infirmary

Anything else?

After visoting my Gp he called an ambulance and taken to Hull Royal. Very busy with long waits. . Left on a bed in a corridoor. Very sick and wet myself. Mortified but still in a coridoor. Moved to Acute Assess holding area. Not seen by a doctor til 3am, 9 hours after being admitted. Various tests all night, no sleep. Already suffer from a condition that side effects is fatigue. Told at 8am to leave bed and wait in a seated area to see if im staying or going. Covered in sick and having wet myself I was then moved to a area with lots of people sitting and waiting. I was cold and tiered and totally embarrassed. Not once in all that time had i been offrred a drink of water or anything to eat. ..14 hours. In totally despair i rang my daughter to collect me and just left. Im 47 years old and absolutely mortified by events. No dignity and total lack of care

More about:
nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Hull Royal Infirmary 11 years ago
Hull Royal Infirmary

Submitted on 08/04/2013 at 16:32
Published on nhs.uk on 09/04/2013 at 05:15

Many thanks for placing your posting on the Patient Opinion website. We are sorry to read of your recent experience and we will ensure that the staff concerned are made aware.

If you would like to discuss this matter further with us, please do not hesitate to contact our Patient Advice & Liaison Service on (01482) 623065 or email on pals@hey.nhs.uk .

If you would like to become more involved in decisions about local healthcare, we are recruiting members. By becoming a member you receive our quarterly newsletter, find out more about your local NHS and help us improve local services. You can also attend our ‘medicine for members’ sessions and respond to questionnaires. You don’t need any special skills or experience to become a member; you just need an interest in local health services. There is no commitment, you can get involved as much or as little as you choose.

For more information please either email your.nhs@hey.nhs.uk or telephone the Corporate Affairs office on telephone number (01482) 675165.

Thank you once again for taking the time to provide us with your views on local services.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k