"Courteous, professional and efficient services"

About: Basildon University Hospital

Anything else?

My wife had an accident this morning resulting in a visit to the A+E department. She was seen promptly by the Traige Sister who was courteous, friendly and professional. My wife was dealt with quickly and efficiently. This was followed by excellent services from the radiographer and the plaster room staff. In this climate when lots of people are trying to knock Basildon Hospital at every opportunity, my wife and I just want to say on behalf of many that we appreciate our local hospital very much and would ask the staff to keep their chins up and keep up with the good work.

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Responses

Response from Basildon University Hospital

We have noticed that a number of comments posted on the NHS Choices some time ago did not receive a posted response from the Trust, for which we offer our sincere apologies.

We would like to assure you that at the time your comments were posted they were shared with the relevant departments.

Feedback from patients and/or their relatives/carers is always welcomed (negative or positive) whether it is showing appreciation for the care and treatment received or expressing concerns or offering suggestions to improve practices at the hospital.

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